If you haven’t received your eSIM from eSIMony after completing your purchase, don’t worry — this can usually be resolved quickly.
Please check the following first:
-
Check your email inbox
After completing your purchase, we usually send the activation email with your QR code within a few minutes. Be sure to also check your spam or junk folder, as some email providers may filter these messages. -
Verify your email address
Make sure you entered your email address correctly during checkout. -
Wait briefly and refresh your inbox
In rare cases, email delivery may take a few minutes. Manually refreshing your inbox can often help.
If you still can’t find the activation email, simply contact us directly. We’ll resend your QR code quickly and easily so you can start using your eSIM without delay.
