I can't scan my QR code

Here are a few things you can try to solve the problem:

1. Make sure your phone supports eSIM technology. Not all phones are eSIM compatible, so it’s important to check this first. Here, you can find our compatibility list.
2. Make sure the QR code is not damaged or distorted.
3. Try adjusting the light to make sure the QR code is well lit.
4. Move closer to the code and try to scan it again.

If none of the above solutions work, restart your phone and try scanning the QR code again. This can often solve problems with the phone software.